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Privacybeleid
Health First Club

Effective date: oktober 2025

This Privacy Policy explains how Health First Club, located in the Netherlands, collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. By visiting or using our website, booking a service, or interacting with us online, you agree to the terms of this Privacy Policy.

1. Who We Are

Health First Club
Stratumsedijk 36, Eindhoven, Nederland
Chamber of Commerce (KvK): 65683102
E-mail: info@healthfirstclub.nl

Health First Club is responsible for the processing of your personal data as described in this Privacy Policy.

2. Personal Data We Collect

We collect and process the following types of personal data:

  • Contact information: name, email address, phone number.

  • Account and booking information: membership details, class bookings, payment information, and training history through our booking and membership platform (Virtuagym).

  • Website data: IP address, browser type, and device information collected via cookies and analytics tools.

  • Marketing data: interactions with our ads, website, and emails (e.g., via Google Analytics, Meta Ads, and Google Ads).

3. How We Collect Your Data

We collect data in the following ways:

  • When you sign up for a membership, create an account, or make a booking.

  • When you contact us via forms, email, or phone.

  • When you visit or browse our website.

  • When you interact with our marketing campaigns (ads, newsletters, etc.).

4. Why We Use Your Data

We process your data to:

  • Manage your membership and class bookings.

  • Process payments securely.

  • Communicate with you about your membership, schedule, and updates.

  • Improve our website and services through analytics and cookies.

  • Run marketing campaigns on platforms such as Google and Meta (Facebook/Instagram).

  • Comply with legal and administrative obligations.

5. Cookies and Tracking

We use cookies and similar technologies to provide the best website experience, analyze traffic, and run marketing campaigns.

Types of cookies used:

  • Essential cookies: to ensure the website functions properly.

  • Analytics cookies: e.g., Google Analytics to analyze website performance and usage.

  • Advertising cookies: e.g., Google Ads and Meta Ads to display relevant ads.

By continuing to use our site, you consent to the use of cookies. You can change or withdraw your cookie preferences at any time in your browser settings.

6. Legal Basis for Processing

We process your personal data based on:

  • Your consent (e.g., for marketing and cookies),

  • The performance of a contract (e.g., memberships and bookings),

  • Our legitimate interests (e.g., improving our services),

  • Legal obligations (e.g., financial administration).

7. How We Protect Your Data

We take appropriate security measures to protect your data against unauthorized access, loss, misuse, or disclosure. Access to personal data is restricted to authorized staff and trusted service providers.

8. Sharing of Data

We only share your personal data with:

  • Service providers necessary to run our business, such as Virtuagym (scheduling and payments), payment processors, and IT support.

  • Marketing and analytics providers (e.g., Google, Meta) for campaigns and website analytics.

  • Legal authorities when required by law.

We never sell your personal information.

9. Data Retention

We retain personal data for as long as necessary to provide services, comply with legal obligations, or resolve disputes.
When data is no longer needed, it will be securely deleted or anonymized.

10. Your Rights

As an EU resident, you have the right to:

  • Access and request a copy of your personal data.

  • Request correction or deletion of your data.

  • Object to processing or request restriction.

  • Withdraw consent at any time (for marketing and cookies).

  • File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

To exercise these rights, contact us at info@healthfirstclub.nl.

11. Third-Party Platforms

We use trusted third-party platforms to deliver our services, including:

  • Virtuagym for member accounts, scheduling, and payments.

  • Google Analytics and Google Ads for analytics and advertising.

  • Meta Ads for social media advertising.

These providers may process data outside the EU but comply with GDPR standards.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Health First Club
Stratumsedijk 36, Eindhoven, The Netherlands
Email: info@healthfirstclub.nl

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